His characters may be complicated, but they've always shown a human dimension. This very topic was discussed by Literature Professor, Alison Milbank and Edoardo Rialti who works as the University of Assisi. During the Rimini Meeting they read a specific portion of Hamlet, precisely to prove this point.
In that piece, the prince of Denmark recounts how before the eyes of man, mankind is a masterpiece, while in the eyes of God, they are merely dust. But what changes the playing field, says professor Rialti, is the fact that humans have an infinite connection with nature and the infinite.
That's what happens when we accept that we are creatures that can truly have a relationship with the infinite. Shakespeare explains this in a unique way through his writings: In his comedies and tragedies, people often make mistakes, but there is also the possibility of being forgiven and ultimately to lead a happy life. It's another way Shakespeare reminds us that mankind is truly a work of art.